Frequently Asked Questions

Arctic Air® Chill Zone™ uses dual cooling jets combined with Hydro-Chill® Technology that helps turn hot air into cool, moist air!

The degree of cooling depends on three factors: the outside air temperature, the air humidity, and the device settings you choose. Arctic Air® Chill Zone™ helps reduce the temperature of the air through evaporative cooling. The higher the temperature and the lower the humidity, the more actively evaporation occurs, and, therefore, the stronger the cooling effect. By adjusting the settings, you can choose the cooling comfort level that is right for you.

The change in temperature depends on external conditions and the device’s power. In high-humidity regions, the difference will be far greater than in dry and hot regions.

Arctic Air® Chill Zone™ has a 550ml water tank.

Arctic Air® Chill Zone™ is designed for smaller, personal spaces. It will help cool you down in your bedroom, living room, office, kitchen, and more.

Arctic Air® Chill Zone™ is practically silent. It is no louder than your computer’s cooling fan.

It is recommended to replace the cooling cartridge every 1-3 months, depending on usage. There is no indication system that notifies you when the cooling cartridge should be replaced.

The cooling cartridge is made of a sponge material.

Blue, Red, White, Teal, Purple, Yellow, Green, and Color Cycle.

Yes, simply press through all the color options until the night light turns off.

Arctic Air® Chill Zone™ uses an included USB cable.

Arctic Air® Chill Zone’s™ dimensions are 6.69”(L) x 5.71”(W) x 6.30”(H).

Arctic Air® Chill Zone™ weighs 1 lb. 11 oz.

Arctic Air® Chill Zone™ can last up to 10 hours on a single fill. Run time will vary depending on speed setting, room temperature levels, and room humidity levels.

For customer service, please call 1-877-258-5539 or email AAChillZone@rephelpdesk.com.